Purpose of Job
To provide the company and its associated committees with facilitation and project management services in the development and implementation of programmes of collaborative fraud prevention work.
To lead industry activity in the areas of fraud threat management and mitigation and facilitate the delivery of awareness campaigns aimed at consumers and businesses.
Main Activities and Responsibilities
1. Industry Strategic Threat Management Model
- Contribute to the development of the Industry’s Strategic Threat Management (ISTM) Model and the payments industry fraud control strategy and objectives.
- Provide project management support to the co-ordination Manager for the formulation of event and incident driven impact assessments
- Through liaison with members proactively seek trends to identify payment industry risk issues that require consideration and input into the ISTM model.
- Identify and engage with internal and external stakeholders to assist with the development of impact, threat and channel vulnerability assessments and opportunities for data-sharing.
- Ensure all relevant fraud control matters are effectively communicated to the management team, members and other interested parties.
2. Initiate, plan, manage and Implement fraud prevention related projects and programmes of activity identified by the company and its associated committees.
- Plan, manage and implement fraud projects in accordance with Project Management Methodology.
- Contribute to the development of the industry fraud prevention strategy including cost/benefit analysis and any other budgetary considerations.
- Analyse and use relevant MI from the MI System and other resources in order to plan project activity.
- Undertake research and appropriate actions from Committee decisions in support of industry objectives and deliverables.
- Provide support and input to committees including the preparation and presentation of reports, briefings and formal presentations.
- Negotiate and manage suppliers and related contracts with external parties who are commissioned in support of fraud control related activities.
- Keep the management team fully briefed on all fraud control issues as necessary.
- Assist in the development and implementation of awareness activities aimed at consumers and businesses.
3. Committee Secretariat and Coordination.
- As required, be responsible for supporting and administering member committees and groups managed by the company. Activities include:
o Production and preparation of meeting agendas, minutes and associated papers in a timely and appropriate manner.
o Recording and executing relevant actions.
4. External Stakeholder Management.
- Develop and maintain excellent working relationships with Members of the committees.
- Build and maintain knowledge of the role of the key players in the payments industry fraud arena including retail banking, card acquirers, card issuers, card schemes, and retailers.
- Develop effective relationships with all key stakeholders (including law enforcement agencies, third party suppliers, trade associations, government agencies and overseas bodies) where these can be exploited for the benefit of industry fraud initiatives including information gathering and sharing and building a knowledge base for the purpose of supporting industry analysis and the Industry Threat Management model.
- Represent the industry at external meetings and present to a wide range of audiences when required.
- Establish and maintain a comprehensive network of fraud contacts within the payments industry and elsewhere.
- Maintain excellent working relationships with other areas of the company.
Added By: Ainsley Morgan On: 18/12/2014